The Evolution of the Experience

August 10 | 10:30AM - 11:45AM

C & D Concourse

Topic Discussion The Consumer Journey + Experience

Presented by WD Partners

The change in the global marketplace is unprecedented and moving at a rapid pace never seen before. Success requires retailers to acknowledge and address the pace of this revolution.

Adapting to the needs of today’s global customer is a significant challenge. The consumers are in charge, demanding commerce anywhere, anytime and wanting to reap the benefits of the competitive global marketplace and the latest technologies that enhance their shopping experiences.

This is the age of the customer that wants every retail interaction to be ‘good for me,’ to be defined and dictated by ‘my’ preferences.

Hear from topic experts more about this evolution and how business can and should address.

Moderator

Topic Experts